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Order by 12/14 to get items before Christmas.

tatung faqs

The 6-cup is a smaller size that has the same functionality as the 11-cup, but fits less. For example, instead of using a whole fish for steamed fish, you might need to use a fillet. It’s a great size for an individual who loves to cook, a couple, or a small family. Or, if you want to save on counter space.

The 11-cup is a great size for a mid- to large-sized household or even an individual who loves to host. It can make rice for your day-to-day, but also scale up for a party in a pinch.

Yes. Each rice cooker comes with a limited one-year warranty against manufacturer defects. Details are provided in the Tatung user manual, which is included in every package.

Yes. The Table of Rice to Water Cooking Ratios is located in the Tatung user manual, which is included in every package. This table is a general suggestion for short-grain white rice. Depending on the type of rice used and the desired texture, the amount of water may need to be adjusted.

Please note: the Tatung rice cup refers to the rice cup provided in the box. It holds 180 ml (different than a US cup measure).

We currently ship to the UK and Ireland with an estimated arrival time of 2-3 weeks.

Rates will be calculated at checkout based on location and order size. Please note that shipments to countries outside the US may be subject to taxes, customs duties, and fees levied by the destination country. The recipient of the shipment is the importer of record and is responsible for any of the fees listed above.

For all other countries, we recommend shipping to a package forwarder for delivery to your country.

Yes. Yun Hai founder Lisa Cheng Smith hosts Cooking with Steam, a show about Taiwanese food, through the lens of steam.

For a general tutorial on the Tatung electric steamer, watch "The Tatung Steam Cooker, a User's Guide." For a tutorial on making rice, watch "How to Make Rice in a Tatung." Or, explore the full playlist of episodes to find recipes to your liking.

Yes, all the Tatung components are dishwasher safe.