If your online order arrived damaged or if your online order is lost, please fill out the Damaged and Lost Items Form so we can help resolve the issue. We'll get back to you within 1-2 business days.

If you have questions about our brick-and-mortar store in Brooklyn, NY, please call the store phone at (917) 809-8863. This number is for in-store inquiries only and cannot assist with online orders.

If you are interested in event sponsorships, please fill out the Yun Hai Sponsorship Form for our consideration. We'll get back to you in 3-5 business days.

For media inquiries, please contact press@yunhai.shop.