• Shipping in the Contiguous US: Orders $100+ ship for a flat rate of $5. Orders under $100 are capped at $10 for standard shipping.
  
  For standard shipping, delivery typically takes 3-6 business days, plus 1-2 days processing time. We ship via UPS or USPS based on your location and order size.
  
  For USPS priority mail, delivery takes 2-3 business days, plus 1-2 days processing time.
  
  You'll receive a tracking number via email once your order ships. See all available shipping options and exact rates at checkout.
  
  
• Shipping outside the Contiguous US: Shipping is calculated based on location and order size. Exact rates will be shown upon checkout. 
  
  
• Shipping Internationally: We currently ship to the UK, Ireland, and Canada with an estimated arrival time of 2-3 weeks. Please be aware that we only offer international returns and refunds if the item is damaged or defective.
  
  During high holiday shipping volumes, international orders may experience delays or, in rare cases, issues in transit once with the carrier. We encourage customers to keep this in mind when placing international orders during peak holiday seasons.
  
  Please note that shipments to countries outside the US may be subject to taxes, customs duties, and fees levied by the destination country. The recipient of the shipment is the importer of record and is responsible for any of the fees listed above. For all other countries, we recommend shipping to a package forwarder for delivery to your country.

We do our best to process all orders within 1-2 business days for shipping. Please allow extra processing time around holidays and other peak shopping seasons.

Please contact support[at]yunhai.shop as soon as possible with any requests. If your order has already shipped or has already been processed by the warehouse, we cannot guarantee any changes but will do our best to accommodate.

• For US Orders: For food items, we do not accept returns and only replace items if they are defective or damaged.
  
  For non-food items, we accept returns and exchanges within 14 days of receipt if the item is unused and unopened. Exchanges are subject to product availability. Return shipping and restocking fees of up to $25 may apply. If a returned product shows signs of use, it is not eligible for a refund. If you need a replacement for a defective product, fill out this Damaged Items Form. 
  
  
• For International Orders: Returns and refunds are only accepted for damaged and defective items.
  

Glass bottles and jars are heavy, fragile, and costly to ship. We cover most of the cost and do our best to ensure your shipments arrive safely. Rarely, jars or bottles bottles do break. If this happens, please fill out our Damaged Items Form so we can help resolve the issue.

We accept Visa, MasterCard, American Express, Discover, and PayPal. If you would like to place your order over the phone, or have any difficulty in processing payment, please email us at support[at]yunhai.shop.

Most of our food products fall under grocery, which are tax exempt or enjoy reduced tax rates in many states. However, select food items (such as candy) or non-food items may be subject to sales tax depending on your location. For the most accurate estimate, add the product to cart and enter in your delivery zip code.